One of the most important services the National Heavy Vehicle Regulator (NHVR) offers our customers is the NHVR Portal.
The Portal is the digital platform that transforms the way we deliver our services to support our stakeholders, their outcomes and community needs. It provides a single gateway to access a wide variety of tools, services and systems for operators and road managers to help meet their safety, productivity, sustainability, and regulatory needs.
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The NHVR is committed to soon providing all regulatory services through the Portal and has been working to transform it into our ‘heavy vehicle business centre’.
In 2025, the Portal is taking an exciting new step by rebranding as ‘NHVR Go’.
NHVR Go is the heavy vehicle hub driving you forward. While it will offer the same tools and services as the Portal, the new name, look and feel reflects our commitment to gearing up for the future.
Australia’s trucking industry has undergone a significant digital transformation over the past few years. Both industry and government have sought to implement emerging technologies, with a goal of improving efficiency, safety, and sustainability through new and exciting means.
Technologies are being transformed across a range of areas, including telematics and fleet management systems, electronic work diaries, predictive analytics, infrastructure, training and support, and of course, the trucks and heavy vehicles themselves.
The NHVR’s online services hub is no different, and we too are working to adopt more modern technologies and systems for our customers. By embracing a more progressive and smart approach to regulation, we can better support an adaptive, forward-thinking and fast-growing heavy vehicle industry.
NHVR Go’s new name, supported by a new look and feel across the entire site, illustrates our goal of providing a single, digital service point for industry and road managers to access all the tools they need. Our new look includes a refreshed colour palette, imagery and information to help you get the most out of our services.
Through NHVR Go, industry will be able to access the same tools and services as before, including route planning, access information, compliance and more. Operators will still use NHVR Go to apply for and track permit applications, NHVAS accreditation, Performance-Based Standards and Vehicle Standards.
The change to NHVR Go will align the Portal with more modern expectations of simplicity, efficiency and mobility. With a refreshed name and identity, NHVR Go embodies our commitment to innovation, accessibility, and user-centric design.
In 2024, the NHVR completed our National Services Transition program by assuming responsibility for heavy vehicle regulatory services in Queensland. As the final participating jurisdiction to transition, this was a huge achievement and a step forward for industry, with the NHVR now offering a single reference for consistent application of the Heavy Vehicle National Law. The transition has allowed us to accelerate regulatory compliance harmonisation across state borders and work towards a safer freight network.
Our vision for NHVR Go is an intuitive and reliable companion for heavy vehicle operators, paving the way for greater efficiency and safety in the sector.
NHVR Go will become visible across the Portal from mid-March onwards, with distinctive colours and a new logo visible to all site users. Customers will also see the new name begin to appear in full use across our NHVR website and all affiliated resources.
For industry, it is important to remember the tools and services accessible through the Portal are not changing, but simply the look and feel of the system you use to access them. However, keep an eye out throughout 2025 as more features are added and improved across our entire technological offerings.
We look forward to having you join us at NHVR Go and continuing to support your heavy vehicle and regulatory needs. This next chapter will lead us to a better customer experience, and we are excited and ready to help you get Going.
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