Established in 2009 by Managing Director, Tom Allen, TGR Transport is a family owned and operated business using MyTrucking to manage the operation.
With depots in Mortlake and Geelong but operating Australia-wide, the business has grown to include a fleet of Kenworth trucks with a range of trailers to move bulk grain, hay, straw, oversized machinery and equipment, as well as supplying pilot vehicles and container sales.
How was work managed before MyTrucking?
TGR Transport previously used a spreadsheet to manage jobs and for invoicing. “We relied on dockets being returned by drivers to update the job before creating the invoices. The process was time-consuming and labour intensive. There wasn’t the time available to manage more jobs so growing the business was difficult.”
Moving to MyTrucking means that drivers can use the app on their phone (or on a device you supply) to get customers to sign on glass, capture delivery notes and dockets and instantly return that information to customers.
“It was quite opportune, I had heard about MyTrucking but didn’t have the time to trial it. At the NatRoad conference, a month’s subscription came up as an auction prize, which I won, and after finally getting around to giving it a go I discovered what I had been missing.
I also had taken the step of signing up to Xero to modernise the financial side of the business and with MyTrucking the whole system works so much better.”
MyTrucking integrates with Xero so that job information is instantly turned into invoices, speeding up the most important part of the business, making money. There are also integrations with MYOB and other accounting packages.
What are the key benefits that MyTrucking provides to TGR Transport?
“The key thing is Traceability, I now have all the information on my jobs available at any time. The information from the drivers is updated immediately and there is no chance of losing track of anything.
It’s very easy to repeat old jobs and duplicate current jobs. I use it as a job board, even if the job isn’t confirmed, like an electronic diary or calendar.
The time saving has been massive and it has really helped with cash flow, and we are so much more organised now.
My business has grown hugely, there is plenty of work available and now we’re running MyTrucking we can confidently take on the work knowing we can manage it all easily. It would have taken many more staff to cope with the increased workload.
The support provided by the MyTrucking team is fantastic, as is their ongoing innovation to better service operator’s needs and requests.”
- Lots of paperwork
- Time-consuming spreadsheets and diaries
- Waiting for dockets – hoping none are lost
- Information and billing lost or errors with quoted rates
- Difficult to grow and manage extra load and complexity
- Great job visibility and traceability
- Automated, integrated systems reduce input, error and paperwork
- Confidence to take on more work and grow the business
- Scalable and reliable for future growth
- Organised and efficient
For seven years, TGR have been part of the MyTrucking family – hundreds of transporters across Australia and New Zealand who find the simple software streamlines their business and saves them time and money. Originally built by truckies, the simple scheduling, integrated invoicing, customer portal and drivers app are updated regularly based on customer feedback and the team’s long history in the industry.