Operating from its Hillston base in the Western Riverina district of NSW, Horne Ag Logistics has been in business since 2013 and learnt that efficient business starts with effective systems.
With Jeremy and Carly Horne at the helm, the business provides innovative and cost-effective solutions for bulk commodity transport, handling, and storage. Horne Ag operates bdouble and PBS adouble combinations, locally and interstate, to major ports and end-users.
“We live in a just-in-time world. A busy, complex transport business with constantly changing plans and customer needs requires reliable information and communication updates amongst staff. We also had no live data reporting for completed and future jobs. Any entry had to be manually added up, which was frustrating and time-consuming”, explains Jeremy.
They joined the MyTrucking family back in June 2022 and were quick to see the benefits and how seamlessly MyTrucking was able to solve their issues of transparency and traceability that they wanted to address.
“We chose MyTrucking for its simplicity and effectiveness. They haven’t over-complicated their system, and it’s easy to customise.
“The service is second to none. No question or query is too hard. They’re also strong supporters and sponsors of industry associations, which is great to see.”
While it was hard for Jeremy to break the habit and change the way they previously operated, some time invested in setting up the system properly and implementing it to its full capacity, they soon saw the benefits. From the streamlining of paperwork and invoicing, to it’s integration with Xero and customisable reporting, MyTrucking has removed some of the pain points for Horne Ag, giving everyone peace of mind (and saved them some valuable time!).
“Our customers rely on us to not over or under deliver on contract orders and tonnages. MyTrucking data reporting keeps us in close touch with all jobs, and ensures no “loose ends” are left behind or forgotten about.”