driving down the safety highway

Driving Down the Safety Highway

High levels of electronic safety systems are now becoming the normality in all new truck launches as we continue driving down the safety highway. Tim Giles drives the latest model to check out the state-of-the-art technology in the new Isuzu N Series range. Read more

all of the technological smarts now available

All of the Technological Smarts Now Available 

Isuzu has launched the new N Series model in 2022, but while looking at all of the technological smarts now available on this latest light duty truck from the Japanese truck maker, PowerTorque tries to see a little further down the track to the next stage in the development of Australia’s number one truck brand. Read more

a drastically different product

A Drastically Different Product

This new N Series uses the same basic cabin design that Isuzu have been using since 2007, but, according to Simon Humphries, Isuzu Chief Engineer, Product Strategy, it, ‘really is a drastically different product than that launched 2007’.

Read more

moving N Series forward

Moving N Series Forward

You don’t get to be such a dominant player in the truck market as Isuzu are without always progressing the product, it’s a process which never stops and this year the priority is moving N Series forward into a market with many changes on the horizon.  Read more

built by Henry and an Isuzu NNR

Built by Henry and an Isuzu NNR

An Australian-qualified carpenter and joiner with over 18 years’ experience, Henry Wabwile is the sole proprietor of a business which is built by Henry and an Isuzu NNR.  Read more

FYJ Agitator mixes with the best

FYJ Agitator Mixes With the Best

Concrete agitating is one of the toughest applications out there, testing a truck’s chassis day-in and day-out and Isuzu reckon the FYJ Agitator mixes with the best. Read more

understanding Australian customers’ desires

Understanding Australian Customers’ Desires

With over 160 models across the model line-up, the Isuzu brand prides itself on understanding Australian customers’ desires, and in turn, responding by supplying products that are reliable, durable and efficient. Read more

Isuzu Essentials Plan lands with a refresh of the stress-free service agreement suite

Isuzu Essentials Plan Lands With a Refresh of the Stress-Free Service Agreement Suite

An announcement from Isuzu sees a new initiative as the Isuzu Essentials Plan lands with a refresh of the stress-free service agreement suite. This is the start of the rollout of its latest after-sales product, Isuzu Essentials, which complements a refresh of their comprehensive suite of service agreement products.

In addition to the launch of Isuzu Essentials, the remaining service agreement structure has been reimagined, with new naming conventions replacing the former Isuzu Priority framework. 

Isuzu service agreements are now available in four plans: three levels of monthly payment plans and the new upfront payment option, Isuzu Essentials:

  1. Isuzu Essentials (new product)
  2. Isuzu Essentials Plus (formerly Isuzu Priority One)
  3. Isuzu Total (formerly Isuzu Priority Total)
  4. Isuzu Heritage (name unchanged)

Essential Stuff

The new Isuzu Essentials service agreement product is available throughout the Isuzu dealer network and is aimed at first time or returning Isuzu truck customers purchasing new models.

Isuzu Essentials is available by way of an affordable and predictable upfront payment and covers the first three regular services up to 36 months or 60,000 km (whichever comes first).

Isuzu Essentials is an additional service agreement plan and comes with the guarantee of all work completed by Isuzu-trained technicians.

Isuzu Essentials Plan lands with a refresh of the stress-free service agreement suite

No fuss

IAL’s National Service Manager, Brett Stewart, said the new product strengthens Isuzu’s existing suite, offering customers more options for a stress-free ownership experience.

“We recently completed a review of our service agreement offering and made some changes based on customer and dealer network feedback,” he said. “We’ve seized the opportunity to introduce Isuzu Essentials as a no fuss, stress-free option for customers buying new Isuzu trucks. It represents excellent value for new owners keen to reduce their downtime, bolster productivity and retain resale value.

“Our new Isuzu Essentials package can take the stress out of scheduling and budgeting for those first three critical years of truck service.”

Isuzu service agreements give truck owners full transparency when it comes to ongoing maintenance costs, eliminating surprises at service time and assisting with business cash flow.

They can also ensure trucks are maintained according to OEM requirements, providing peace of mind that crucial business assets are being looked after correctly, whilst also assisting operators with Chain of Responsibility compliance:

  • Isuzu Essentials – caters to customers with new trucks with an upfront payment that covers the truck’s first three regular services up to 36 months, or 60,000 km service (whichever comes first). Customers with Isuzu Essentials can upgrade to Isuzu Essentials Plus, Isuzu Total or Isuzu Heritage monthly plans, with the continued confidence their trucks will be serviced by Isuzu-trained service professionals. 
  • Isuzu Essentials Plus – offers truck owners a range of additional inclusions such as filter replacement, lubricants, wiper blades, light globes, fuses and fan belts, on a monthly payment plan.
  • Isuzu Total – available for newly purchased trucks only and is Isuzu’s most comprehensive monthly payment service agreement. In addition to Essentials Plus staples, Isuzu Total offers truck owners ultimate coverage with engine, transmission, driveline, brakes, suspension and electrical componentry replacement. Isuzu Total also offers customers extended add-on options Extended Care, Extended Assist and after-hours servicing, amongst a suite of other useful options like car hire and glass coverage.
  • Isuzu Heritage – caters to customers with Isuzu trucks that are over three years old or that have clocked over 100,000 km, offered on a monthly payment plan. Providing customers peace of mind with quality servicing by trained professionals, Isuzu Heritage covers service basics such as lubricants, valve adjustments, wheel bearing repack and fault code checks, also giving access to Isuzu’s unbeatable Best Value Parts range.

Brett Stewart acknowledged that the right service agreement plan could assist truck owners to reduce costs over the long-term, especially if a truck performs a prominent role in day-to-day business operations.

“Service agreements can help businesses avoid lengthy downtime, unnecessary repairs and general wear and tear on critical parts and componentry, while also providing a clearer picture of whole-of-life costs.

“Having an OEM-backed service history can also assist with retaining a healthy resale value when you’re ready to update. Isuzu’s service agreements are designed to be straightforward and easy, making maintenance a seamless process for owners and fleet managers,” said Brett. “Depending on the plan, our agreements can feature benefits such as after-hours servicing, loan vehicles and coverage of high-stress items like glass and tyres—further reducing any unexpected operating costs.”

“Our customers also see the benefit of servicing with Australia’s largest dealer network, which means services can be booked at any one of our 70-plus locations across the country, with each dealership having instant access to a truck’s service history.”

As the Isuzu Essentials Plan lands with a refresh of the stress-free service agreement suite, you can find detailed information on Isuzu’s service agreements, click here.

Isuzu Essentials Plan lands with a refresh of the stress-free service agreement suite

Isuzu Essentials Plan lands with a refresh of the stress-free service agreement suite

Isuzu pulling out of the show

Isuzu Pulling Out Of The Show

The latest blow for BTS21 sees Isuzu pulling out of the show, as it announced the company’s decision to withdraw from the 2021 Brisbane Truck Show. Read more

© All Rights Reserved. All content published on this site is the property of Prime Creative Media. Unauthorised reproduction is prohibited