High levels of electronic safety systems are now becoming the normality in all new truck launches as we continue driving down the safety highway. Tim Giles drives the latest model to check out the state-of-the-art technology in the new Isuzu N Series range. Read more
Isuzu has launched the new N Series model in 2022, but while looking at all of the technological smarts now available on this latest light duty truck from the Japanese truck maker, PowerTorque tries to see a little further down the track to the next stage in the development of Australia’s number one truck brand. Read more
This new N Series uses the same basic cabin design that Isuzu have been using since 2007, but, according to Simon Humphries, Isuzu Chief Engineer, Product Strategy, it, ‘really is a drastically different product than that launched 2007’.
You don’t get to be such a dominant player in the truck market as Isuzu are without always progressing the product, it’s a process which never stops and this year the priority is moving N Series forward into a market with many changes on the horizon. Read more
An Australian-qualified carpenter and joiner with over 18 years’ experience, Henry Wabwile is the sole proprietor of a business which is built by Henry and an Isuzu NNR. Read more
Concrete agitating is one of the toughest applications out there, testing a truck’s chassis day-in and day-out and Isuzu reckon the FYJ Agitator mixes with the best. Read more
With over 160 models across the model line-up, the Isuzu brand prides itself on understanding Australian customers’ desires, and in turn, responding by supplying products that are reliable, durable and efficient. Read more
Over three decades of market leadership in any industry affords you a prized vantage point to truly understand the needs and wants of your customer base, a fact demonstrated by Isuzu’s Ready-To-Work range – more than just a truck. Read more
An announcement from Isuzu sees a new initiative as the Isuzu Essentials Plan lands with a refresh of the stress-free service agreement suite. This is the start of the rollout of its latest after-sales product, Isuzu Essentials, which complements a refresh of their comprehensive suite of service agreement products.
In addition to the launch of Isuzu Essentials, the remaining service agreement structure has been reimagined, with new naming conventions replacing the former Isuzu Priority framework.
Isuzu service agreements are now available in four plans: three levels of monthly payment plans and the new upfront payment option, Isuzu Essentials:
Essential Stuff
The new Isuzu Essentials service agreement product is available throughout the Isuzu dealer network and is aimed at first time or returning Isuzu truck customers purchasing new models.
Isuzu Essentials is available by way of an affordable and predictable upfront payment and covers the first three regular services up to 36 months or 60,000 km (whichever comes first).
Isuzu Essentials is an additional service agreement plan and comes with the guarantee of all work completed by Isuzu-trained technicians.
No fuss
IAL’s National Service Manager, Brett Stewart, said the new product strengthens Isuzu’s existing suite, offering customers more options for a stress-free ownership experience.
“We recently completed a review of our service agreement offering and made some changes based on customer and dealer network feedback,” he said. “We’ve seized the opportunity to introduce Isuzu Essentials as a no fuss, stress-free option for customers buying new Isuzu trucks. It represents excellent value for new owners keen to reduce their downtime, bolster productivity and retain resale value.
“Our new Isuzu Essentials package can take the stress out of scheduling and budgeting for those first three critical years of truck service.”
Isuzu service agreements give truck owners full transparency when it comes to ongoing maintenance costs, eliminating surprises at service time and assisting with business cash flow.
They can also ensure trucks are maintained according to OEM requirements, providing peace of mind that crucial business assets are being looked after correctly, whilst also assisting operators with Chain of Responsibility compliance:
Brett Stewart acknowledged that the right service agreement plan could assist truck owners to reduce costs over the long-term, especially if a truck performs a prominent role in day-to-day business operations.
“Service agreements can help businesses avoid lengthy downtime, unnecessary repairs and general wear and tear on critical parts and componentry, while also providing a clearer picture of whole-of-life costs.
“Having an OEM-backed service history can also assist with retaining a healthy resale value when you’re ready to update. Isuzu’s service agreements are designed to be straightforward and easy, making maintenance a seamless process for owners and fleet managers,” said Brett. “Depending on the plan, our agreements can feature benefits such as after-hours servicing, loan vehicles and coverage of high-stress items like glass and tyres—further reducing any unexpected operating costs.”
“Our customers also see the benefit of servicing with Australia’s largest dealer network, which means services can be booked at any one of our 70-plus locations across the country, with each dealership having instant access to a truck’s service history.”
The latest blow for BTS21 sees Isuzu pulling out of the show, as it announced the company’s decision to withdraw from the 2021 Brisbane Truck Show. Read more